1. How do I analyse my data?
You need to obtain a data extract (“Full data extract”) and download it into Excel. Then by using the autofilter tool you can select any combination of data by selecting the appropriate choices in 1 or more columns to provide endless choice of data filtering, eg. Left carotid endarterectomy in females
2. Why do I see other people’s patients in the admission search window?
This is by design so that in a public hospital where multiple consultants operate on the same patient or where the patient has multiple admissions, then these patients can be searched. No operation or discharge details will be visible for patients that you have not operated upon
3. Why do I see other people’s patients in the discharge search window?
This will occur if patients at your hospital have admission details entered with no operation details. I will delete these orphaned admissions within about 2 weeks, so these should disappear
4. How do I edit discharge data already saved?
The only way to do this is to “undischarged “ the patient by deleting the discharge date, editing the data, then entering the discharge data before saving the data
5. How do I discharge a patient?
If you cannot discharge the patient, the reasons are; The specific and /or general complications on the operation data window have not been entered, or another surgeon has operated on this patient during the admission and has not entered the specific and / or general complications for their operation (you will need to get them to do so)
6. How do I get a new password?
If you have forgotten your password, go to the login screen and after entering your ID, click on the link “forgotten password”
7. How do I get rid of a duplicate operation?
Duplicate operations occur because the “Save” button is clicked before the application has processed the last data entry. If you wait a few secs before saving, you can prevent this unless there is a very slow internet connection. I delete all duplicates in about 48 hours, so you can ignore them and you do not need to inform me.
8. I have entered endovascular data but how do I get rid of these windows so I can start the endovascular data entry process anew?
If you click on the “Endovascular” box, there is a clear area above the available choices. If you click on this area, the endovascular windows already open will close and you can restart.
9. I have made an error with the patient’s name or date of birth…how do I edit this?
You can edit all fields in the application EXCEPT the UR number. Just change the information and resave. The only field that cannot be changed is the UR number. If this is the issue, then you will need to send a request for me to delete this admission and you will need to re-enter it
10. I can’t see any arterial options in the operation data window. How do I get these to appear?
If you have not entered all 5 risk factor selections in the admission window, then you will only be able to enter Venous and Other categories. To see the Arterial and Renal access options, all 5 risk factors need to be entered
11. Why can’t I log in despite entering my ID and password correctly?
You will not be able to enter data if “pop-ups” are disabled in your browser. You can enable pop-ups under the “Tools” button in your browser
Barry Beiles (Administrator AVA)
